Contact Us

Vehicle repair and service diagnostics, parts, warranty, recalls, and financial assistance requests.

For all Ford Diagnostic Repair System (FDRS) and Integrated Software (IDS) concerns other than FordPro.com login credentials, please call Rotunda 1-800-ROTUNDA (1-800-768-8632) option 1. This includes software troubleshooting and subscription assistance.

FIN code activation and support, invoicing, order status, and product information.

BEV fleet transformation including charging hardware sales, service, support, product information, and installation.
Email Sales: procharging@ford.com
Email Support: chargingsupport@fordpro.com
Charger manuals, warranty info and other helpful resources.

Ford Pro™ Software, telematics, data services, and fuel card support.
Email: telematics@fordpro.com

Contact Ford Pro™ FinSimple^® for financing questions or to access your account.
1-877-633-5338

Please have your P&A code ready.
1-866-34-DEALER (1-866-343-3253)